Private feedback for your organization

Know what your customers think - in real time.

Give people a simple way to tell you what’s working and what could improve. Collect private feedback through one QR code, see responses in your dashboard, and get optional alerts.

Contact Backnote See how it works
Private feedback fits every kind of owner.
  • Pizzeria Pizza
  • Kebaberia Kebab
  • Caffe Coffee
  • Park Beauty
  • Shop Kindness
  • Service Usefulness

Core concept

Hear from your customers.

Find out what people appreciate and where you could do better, with a short form that anyone can use without an account.

Make it easy to respond

Customers choose an aspect, leave a rating, and can add a short comment.

Keep feedback private

Responses are never published. People stay anonymous unless they choose to leave an email for follow-up.

Stay informed

Review incoming feedback in your private dashboard and enable optional notifications when responses arrive.

How it works

From a QR code to useful feedback.

  1. Share your QR code

    The QR code opens your public feedback form. Responses stay private.

  2. Customers respond

    They choose a product or aspect, select a rating, and can add one short comment.

  3. Review incoming feedback

    Read new responses in your private dashboard and enable optional alerts to stay informed.

Benefits

Understand what’s working. See what could improve.

For owners

Get useful feedback about the organization, place, or service you manage.

  • Track recurring issues by product, rating, and recent comments.
  • Read private comments to understand the reasons behind ratings.
  • Start with one QR code and no website integration.
  • Stay informed with optional alerts and feedback summaries.

Easy for people to respond

Sharing feedback stays quick, private, and low-friction.

  • No account, email address, or public review profile required; contact details are optional.
  • A short mobile form for citizens, consumers, visitors, or users.
  • Feedback stays anonymous unless the giver chooses to share an email with you.
  • No public posting or social pressure.

Your public feedback form

Make it easy for customers to tell you.

People choose and rate

People choose an aspect and share their experience with you.

Example feedback form showing aspect selection and four ratings.
Example with sample data.

They add details and send

They can add a comment or leave an email so you can follow up. No account required.

Example feedback form showing optional comment and email fields and the submit button.
Example with sample data.

The owner dashboard

See what needs your attention.

New responses appear as your dashboard updates automatically. Follow ratings and trends, read private comments, and enable optional alerts.

Example private dashboard showing the feedback score, a cleanliness issue, and response trends.
Example with sample data.

Contact

Start hearing from your customers.

For setup questions, pilots, or product details, send a short email.

valera.sh@gmail.com